AFTER PURCHASING YOUR TICKETS, YOU MAY NEED TO SCROLL BACK TO THE TOP OF THE PAGE TO SEE YOUR CONFIRMATION!

YOUR TICKETS WILL ALSO BE EMAILED TO YOU!

Frequently Asked Questions:

Are tickets refundable?
Ticket sales are 100% refundable only if you select the Purchase Protection option at checkout. A refund will only be granted
for a qualifying circumstance, with a full list of what is and what is not considered a qualifying circumstance listed here: https://www.purchaseprotection.com/terms/.. Purchase Protection cannot be added onto your order later, it must be purchased at the time of your original checkout. If you do not select Purchase Protection, all of your purchases are non-refundable.

Do I need to print out my tickets or can I show them on my phone?
We do suggest you print out your tickets if possible. If you do not have a printer, take a screen shot of each QR Square Barcode and save it to your photos. This will make it easier for you to locate your tickets, as cell service may be limited at the event day of show.

Can I buy tickets at the gate day of show?
Yes, but purchasing tickets at the gate is the most expensive option, and are limited in supply. The only way to guarantee your entry into the show is to buy tickets online in advance. Cash, credit and debit card are accepted at the gate day of show.

Does my child age 10 or younger need a ticket?
Children ages 10 and younger ARE FREE, but must have a ticket for admission to the show. Ages 2 and under no ticket is required!

What is the event address?
Dixie Sunbowl
150 S 400 E, St. George, UT

Are there assigned seats? I want to make sure I get a good view!
Seating is General Admission except for VIP Passes, VIP ticket holders get 30 minute early access to choose their seats first! All GA seating is first come, first serve. We do suggest arriving early to stock up on the latest merchandise, grab a bite to eat, and grab your favorite seat.

What if it rains?
OUTDOOR VENUE! Rain will not force a postponement or cancellation of the event. In case of severe weather (such a tornado/hurricane warnings, heavy lightning activity or other Acts of God) we will notify ticket holders via e-mail of event schedule changes. In the case of severe weather during the event, we will notify fans to evacuate the grandstands if necessary. If the event reaches the half way point of the show, no refunds are given. If the show does not reach the half way point of the event, a 50% refund of your admission tickets will be credited.

What is the "Pre-Show Insanity Fest"?
The Pre-Show Insanity Fest happens two hours prior to each show! Come to the arena early to enjoy the FREE Insanity Fest Pit Party; food, beverages, and check out the trucks and side acts up close and personal and snag an autograph from all the drivers!

What is the VIP Experience?
Pay 1 price and get the entire VIP treatment. These tickets include: 30 Minute Early Access to choose the best seats in the house, Monster Truck Ride Experience Pass, Collectable Next Level Lanyard and Badge, Official Next Level Tour Autograph Card, and 20% OFF All Insanity Tour Merchandise at the event! VIP pricing applies to all ages 3+; ages 2-under do NOT need to purchase a VIP ticket, but children 2 and under must sit on a parent's lap.

How long does the show last?
Insanity Tour shows typically last around 2 hours, including an intermission break.

Am I allowed to smoke or vape?
No smoking or vaping is allowed in the grandstand area or anywhere inside the building. We do ask that if you need to smoke or vape, you do so outside the gates in the designated smoking areas.

Where do I park?
There are designated parking areas at the facility, including handicap parking.

Do you have food and drinks for sale at the event?
Yes! Full concessions on site!

What can and can't I bring to the event?

You CAN bring:
- Car seats or strollers (we do ask that you park strollers in a secure location that does not block the view of other spectators)
- Baby food or formula

You CANNOT bring:
- Noise makers, large signs or anything that our staff deems is a nuisance to others trying to view the event
- No animals or pets of any kind (except for service animals with proper documentation)

- No outside food or drink allowed!

Any other information you can share?
Your ticket grants you admission into the venue.  Seating is first come first serve. Seating is bleacher style and ticket buyer must be aware and accepts all risks involved with moving up and down bleacher style seating, including but not limited to, slips and falls between seating, wood splints, etc. All ticket sales are final and non-refundable unless Purchase Protection is selected at the time of checkout and a qualifying circumstance occurs. Loud noise, exhaust fumes, flying dirt, dust, mud, rock and/or small pieces of rubber or metal could become airborne during the event. It is the responsibility of the ticket holder to be aware of surroundings at all times and ticket holder is aware of accepts these risks by entering the facility. This is a rain or shine event, in case of severe weather, a postponed event date may be used, and all ticket holders must attend the postponed event date, no refunds.